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Security Policy - How We Protect You

Overview is serious about doing its part to safeguard your company and personal information online. This document describes the various levels of security that we have implemented to protect your sensitive information.

Online Account Security uses Secure Socket Layer (SSL) technology to encrypt your personal information such as User IDs, passwords and other sensitive information over the Internet. Any information we provide you is encrypted by us for decoding by your browser

Server Security

We use SQL Server as our database platform, SQL Server provides the highest level of security and reliability for all your sensitive information.  Additionally, we encrypt all sensitive information such as credit card, and checking account information at the database level.

Network Reliability

Our data center has high-bandwidth private transport network connections. The local fiber connectivity is redundant with three fiber rings with dual entry points from Optical Carrier-12 (OC-12) hardware.

DataCenter Physical Security

Our data center is monitored for all aspects of operational security, and environmental conditions. It is equipped with state-of-the-art security and environmental monitoring systems. These systems include: 
  • Card readers
  • PINs
  • Biometrics
  • Multiple sensors for intrusion detection
  • Servers are locked in secure cabinets

Additional sensors detect variations in temperature and humidity, as well as smoke and other changes in critical system environments.

There is also an on-site network operations center (NOC) that is staffed 24 hours a day, 7 days a week with network operations personnel. The NOC monitors the entire network for efficiency, congestion, and network errors. NOC technicians can re-route traffic and respond to any alarms that might occur.

Uninterruptible Power

Our data center is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center. Each generator has a fuel tank capable of running for a minimum of 48 hours at full capacity. Service agreements from local fuel vendors guarantee priority refueling in the case of long-term power outages.

Redundant HVAC

The redundant HVAC system keeps the average temperature in the Data Center at 70 degrees F (+/- 2), ensuring a consistent operating atmosphere for all servers. Additional sensors detect variations in humidity and keep the average humidity at 50% (+/-3).

Consumer Recourse

If you believe we have not complied with our stated security policy concerning our usage of personally identifiable information that we may collect over the Internet, or that information we have provided to you based upon your Internet activity is inaccurate, you may Contact Us.